Salesfloor, a Montréal-based mobile clienteling and virtual selling platform that combines immersive virtual shopping, clienteling and conversational AI, has announced the launch of its solution with California-based activewear brand Fabletics. The Salesfloor solution will enable Fabletics associates to personalize the customer experience both in-store and online by creating cross-channel conversations. The partnership will further strengthen Fabletics’ commitment to personalized recommendations and high-touch service. In addition, Fabletics will be able to offer expert sizing and style advice and inventory availability from its preferred in-store associates across all channels. With Salesfloor, Fabletics in-store stylists can cultivate relationships with their customers and personalize recommendations for their fast-growing VIP community via text, email and video chat. “We look forward to supporting Fabletics’ to achieve success in both online and offline sales, with more conversations and recommendations leading to more sales and loyalty,” commented Oscar Sachs, CEO of Salesfloor.

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