According to the British trade magazine Retail Technology, XXL ASA has begun to use RFID tags to track its inventory. With the help of a Scandinavian firm, Securitas, it has adopted Nedap’s iD Cloud platform throughout Norway and plans to roll it out to its 89 other megastores in various countries by mid-2022. The accuracy of XXL’s current inventory tracking system has apparently until now been no better than 75 to 85 percent, to the frustration of certain customers, as single orders would at times need to draw items from multiple stores. Retail Technology quotes XXL’s chief information officer, Espen Terland, as saying: “We tried to offer omnichannel services like click & collect with other technologies. However, none of these provided us with what we really needed: a single point of truth, showing all inventory we have available. We are now close to 100% accuracy.”

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