For the first time in its history, Zalando received more than a billion visits to its web stores in a single quarter, or a total of 1,000.3 million, up by 37.3 percent year-on-year from 728,700. The share of mobile visits was 84.8 percent. The number of active customers reached 29.5 million, or 17.5 percent more than in the period a year ago.
Zalando's revenues grew in the quarter by 26.7 percent to reach €1.5 billion. The company saw a 22.9 percent increase in revenues in the DACH region (Germany, Switzerland and Austria). In the rest of Europe, the business grew by 30.8 percent. Especially in Spain, the Nordics and the Czech Republic, sales grew at a high pace. Zalando plans to continue to expand its operations in the Czech Republic with the launch of Zalando Lounge in the fourth quarter.
Online shops, which the company calls fashion stores, still make up the main sales channel, generating revenues of €1.3 billion for the third quarter, up from €1.1 billion last year. Outside the DACH region, sales at Zalando's fashion stores totaled €731.1 million, while in the DACH they amounted to €666.7 million.
The off-price segment – including Zalando Lounge, the company's outlet store and overstock management operation – achieved €160 million in sales. Adding Zalando's growing marketplace, the total gross merchandise volume (GMV) grew by 24.6 percent to €1.9 billion.
The adjusted operating margin (Ebit) became positive again in the third quarter at €6.3 million, for a margin of 0.4 percent, compared with minus €38.9 million in the same quarter a year ago. Earnings outside the DACH region were negative, showing a loss of €30.7million, while in the DACH countries they were positive at €40.1 million.
The company recorded a net loss of €13.6 million for the quarter, down from a loss of €41.7 million last year. Zalando has reiterated its full-year guidance for 2019.
