Karstadt's online business has become profitable, said the manager in charge in an interview with the Westdeutsche Allgemeine Zeitung (WAZ) last month. Klaus Haensch took over this function in May last year and he has made far-reaching changes at the German retailer's online business, leading to a reduced offering on the platform. Karstadt.de, which has been operational since 2001, boasts about 2.5 million visitors per month. Haensch said the retailer has reinforced its offering in home textiles, cooking equipment and electrical appliances. It has been investing in omni-channel retailing, for example allowing consumers to buy online and pick up the merchandise in stores. Haensch told the WAZ that he aimed to expand the offering again, to return to profitable growth. He declined to provide details on sales and profits for Karstadt's online business.

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